Return Policy:

We are so confident that you’ll love your new Shoulder Pillow, we offer a 30 night return period. If for any reason you are unsatisfied, return the pillow to us within 30 days.

  • There is a 10% disposal fee for all returns.

  • If the pillow is returned damaged or dirty, there may be a 20-50% disposal fee.

  • The customer is responsible for return shipping cost.

  • To begin a return process, please visit

  • Once returns are received, please allow 2-3 weeks for processing.

  • Due to the personal nature of pillow cases, we cannot accept returns on pillow cases/covers that were purchased separately.


Perfect Anatomy Returns Center


Before you decide to make a return, we ask that you keep in mind the adjustment period that occurs with any new pillow. It may take anywhere from 3 to 30 nights for your body to get used to sleeping properly with The Shoulder Pillow. Depending on your sleeping style and type of mattress and pillow, your body may be used to sleeping in positions that cause pain.


When you’re used to sleeping like this, your body is going to feel different when you start sleeping in a proper anatomic position with the Shoulder Pillow.


The Shoulder Pillow’s high quality materials and intelligent design will give you the best sleep of your life if you give it a chance to adjust. We’re confident of that. The memory foam molds to your body and over time, your body will get used to sleeping properly. Don’t short-change your sleep, just give it some time to break in!