The Perfect Anatomy Shoulder Pillow: Frequently Asked Questions
1. How do you wash the pillow cover?
Remove the pillow cover and and wash in cool to warm water with a gentle liquid detergent and dry on low to medium. Remove from dryer immediately to reduce wrinkling. Bamboo comes out of the washer feeling stiff and canvas-like, but this is normal, so don’t worry that you’ve damaged your pillow case.
For best results, wash separately from other items, especially towels. Towels produce a lot of lint which can stick to the pillow case and create friction, which causes pilling. Avoid liquid chlorine bleach, fabric softener, dryer sheets, and washer or dryer balls. Harsh detergents can do damage to fine linens and particularly our high quality pillow cover.
2. How long does it take to adjust to The Perfect Anatomy Shoulder Pillow?
Allowing time for adjusting to the pillow is super important! Just like many new products you buy (like shoes, or a new phone), there’s an adjustment period. Some people take 1 night, and others take 3-4 weeks to get used to it.
This is because you may be used to sleeping on a pillow that’s worn out, and causes you to sleep in positions that cramp your body and distort your alignment, causing pain over time. Once you get used to sleeping with the Shoulder Pillow, the pressure on your shoulder and neck will release and you’ll start to notice you’re waking up with less pain.
We suggest giving it at least 30 days to break in. The more you sleep with it, the more the memory foam molds to support your body shape. If at first it feels a little odd, make sure you’re following the diagram (click here for diagram) and placing your body on the correct areas of the pillow. This is so important! If you’re not laying on the pillow the correct way, it won’t work. Once your body adjusts and you get used to sleeping the right way, we’re confident you’ll never go back to your regular pillow!
3. What is the return policy?
Refunds will be honored within 100 days of purchase.
There is a 10% disposal fee for all returns.
Refund will be sent back to the original payment method. Please allow several days for processing, once the pillow is received.
The customer is responsible for return shipping costs.
To begin a return process, please visit perfectanatomy.org/returns
4. How does The Perfect Anatomy Shoulder Pillow reduce snoring?
The Perfect Anatomy Shoulder Pillow works to reduce snoring by keeping the head elevated, and the body aligned, which means the airways stay open.
5. Will the shoulder pillow fit my body type?
We currently manufacture one size for The Perfect Anatomy Shoulder Pillow that fits most body sizes and shapes. Good news though, we are expanding our line and working on a large sized Shoulder Pillow that will fit people over 200 lbs. If you’d like us to let you know when the large size is available, click here.
6. Do you make pillow cases?
At the moment, you can purchase an additional bamboo pillow cover for your Shoulder Pillow. We are currently working on designing new slip on pillow cases to make washing and switching pillow cases a breeze. These should be available early 2019. If you have any ideas or suggestions of what kind of pillow case you’d like for your Shoulder Pillow, we’d be glad to hear them! Send us a message on the Contact Us page, or through any of our social media channels.
7. Is The Perfect Anatomy Shoulder Pillow made in the USA?
Yes! We’re proud to say it is made and assembled in the USA.
8. Is The Perfect Anatomy Shoulder Pillow available in other countries?
Currently we do not ship outside of the US. If you’d like to be notified when we are able to take international orders, click here.
9. Is it available on Amazon?
Yes! Click here